How to Help Clients with Questions July 2017

July 13, 2017 11:00AM - 12:00PM 11:00 am – Noon

Zoom (participants must register for URL)


The purpose of this training session is to provide MSU Extension personnel with the knowledge and skills necessary to help clients find information, answers to their questions, or Michigan experts they can talk to. Participants will learn how to:

  • find Michigan experts on various topics
  • search for an answer or ask a question in eXtension’s Ask an Expert system
  • direct clients to two other eXtension searchable sites
  • use eXtension's Learn system for professional development

The session will be participatory and hands-on. Each participant will have the opportunity to search for information or people and report out. Useful handouts will also be shared. This is a free training.

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