Ruhlig Farms & Gardens LLC
Employment type: Full-Time
Job Location: Brownstown, MI
Application Deadline: June 2, 2014
The position of supervisor/manager of retail garden center consists of directly supervising employees in a retail garden center establishment or department. It also consists of performing management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties. A supervisor/store manager is responsible for establishing and maintaining guest services, overseeing and is accountable for the operation of a retail garden center ensuring sales and profitablity through merchandise, inventory, expense control, human resources management, and managing operating cost and shrinkage.
Ensure that each guest receives outstanding guest service by providing a guest friendly enviroment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest services.
Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
Ensure appropriate merchandise stock levels, merchandise presentations, signing and assortment in all departments; ensure selling floor is adequately stocked.
Comparison shop and report results; share information with Supervisor and make appropriate price adjustments.
Review department/store trends and recommand and initiate changes for maximizing goals and objectives.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised;
Assign employees to specific duties;
Direct and supervise employees engaged in sales, inventory- taking, reconciling cash receipts, or in performing services for customers;
Control shrink, expenses and payroll.
Continually evaluate and react to performance issues and actively recruit management candidates.
Train and develop store management in all aspects of the business; direct and monitor training and development for all store personnel. Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Enforce safety, health, and security rules;
Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk- through and audits, etc.;
Instruct staff on how to handle difficult and complicated sales;
Monitor sales activities to ensure that customers receive satisfactory service and quality goods;
Plan budgets and authorize payments and merchandise returns;
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Assist in maintenance of department, including watering, pruning and fertilization
Any other responsibilities as assigned by Supervisor
High school diploma or equivalent;
5+ years of experience preferred in Horticulture/Agriculture
Industry certifications encouraged in Horticulture/Agriculture
Pesticide Applicators License a plus but not required
Knowledge of trees, shrubs, annual and perennial flowers.
Identify and treat diseased plants
Oversee plant care and facility maintenance
Ability to give full attention to what other people are saying, and to adjust actions in relation to others' actions;
Ability to use logic and reason to identify the strengths and weaknesses of alternative solutions, and to monitor/Assess performance of other individuals.
Ability to communicate with associates and guests
Ablility to read, count and write to accurately complete all documentation.
Ability to freely access all areas of the store including selling floor, stock areas, and register areas.
Ability to adapt to many different situations and seasonal changes in sales and merchandise.
Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Integrity — Job requires being honest and ethical.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Ability to operate and use all equipment necessary to run the store. This includes pallet jacks, forklifts and power tools, if necessary.
Ability to climb ladders.
Ability to move and handle merchandise throughout the store generally weighing 0-50+ pounds.
Ability to work varied hours/days to oversee store operations.
Those interested in applying for this position should send resumes to Kristine Marsai (email@example.com).
Location of Job: Ruhlig Farms & Gardens LLC 24508 Telegraph Rd.
Brownstown, MI 48134