FAQ

Why don’t logos and notes work in the Report generator and printer?

Although we tried to enable you to put your own logo on reports and to write notes in the reports, the database image component of the report generator does not function properly. Whether they work or not is still not certain. We apologize for this. The only option we can give you is to print on to paper that already has the logo in the appropriate place of the report. 
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Sometimes I can’t print reports—why?

Although you can work with several rations or libraries at one time, the Reports command is not available if more than one file is open. To generate a report, you must first close out of all files except the one you want to print. In addition, if no mix exists in a ration, the Mix Report will not be available. 
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Why doesn’t the | - | button minimize a mix?

This is a problem we could not resolve. If you simply click somewhere on the mix row or on another feed row, the mix will minimize. You may need to do this twice. 
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What should I do if the program seems locked in animal description dialogs?

Occasionally you may have trouble moving from one cell to another to enter new data. Generally in the animal description dialogs, you are better off using the Tab key to move around than the mouse clicker. If you have a problem, just try a combination of tab and enter keys and it will usually allow you to make your edits. 
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What should I do if the measurement systems boxes | amount | Mcal | kg | disappear?

Occasionally you may notice these buttons disappear as you work with the program. Do not be alarmed. Usually just resizing the window will make them appear again. 
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What should I do if extra blank space appears in a column?

Occasionally, when clicking on a column heading or trying to move columns, an extra column that is blank or extra width will be given to a column. If this happens, no data is lost. Merely clicking on another tab and then coming back to the tab in which you were working will fix the problem. If necessary, you could save the file, close it, and then retrieve it. 
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What do I do if the program seems locked in the spreadsheet?

Occasionally the program seems locked. This usually happens when saving a file or when entering data quickly. The program may be doing work that is not obvious so if you give it a minute, it will eventually allow you to work again. Sometimes just switching to another tab and coming back, or hitting the tab key, will allow you to work again. In more severe situations, blanks may even appear in the column cells. Because the data all exists in database files, the data itself is usually not lost but is not appearing correctly. If the file was recently saved, just close the file or exit the program. If not, try saving the file and reopening it. The data might be fine. 
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