Service Desk

The ANR Service Desk team is comprised of experienced support technicians that are readily available to consult, troubleshoot, and support your technology resources. We support all 2000+ users of CANR, AgBio Research, and MSU Extension – on campus and across the state.

We can assist with multiple services such as getting email on your cell phone, to issues with malware, new computer purchases and setups, account creations and more!

Service Desk Manager

Service Desk Staff

Service Documentation

  • Account and Computer Management

    If you are a new employee to the College of Agriculture and Natural Resources or MSU Extension, you will receive an ANR account for work-related business including email, calendar, and collaboration services.

  • Microsoft Office

    Links to quickstart guides and instructions on how to use the Microsoft Office suite.

  • Mobile Devices

    Email can be set up on a variety of mobile devices including Apple and Android tablets and phones.

  • Network Shared Drive

    ANR Technology Services provides a shared location for storing files (S Drive) as well as a personal file storage location (U Drive).

  • Outlook for Mac

    Microsoft Outlook is an email and calendar managing software, available as a part of the Microsoft Office suite for Mac.

  • Outlook for Windows

    Microsoft Outlook is an email and calendar managing software, available as a part of the Microsoft Office suite.

  • SharePoint

    Microsoft SharePoint is a browser-based collaboration and document management platform comprised of sites and sub-sites. It allows users the ability to access, store, edit, and share common documents in a secure, password protected space.

  • Spartan Mail (Office 365)

    Spartan Mail is the MSU Office 365 email client which all ANR employees are able to use for college and university business.

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