Services

Account and Access Management Services:

  • ANR User Account Creation
  • Access Permissions for Shared Content
  • 24/7 Self-Management of Account Information and Passwords
  • Self-Service Portal for Support Incidents

Email and Calendar Services:

  • 8 GB of Individual Email Space
  • 8 GB of Online Archive Space
  • Shared Mailboxes/Calendars
  • Equipment/Room Calendars
  • Available Anywhere on the Web using the Outlook Web Application (OWA)
  • Configurable with Microsoft Outlook on PC and Mac
  • Configurable with Most Mobile Devices including Apple, Android, and Windows Devices
  • Self-Managed Email Spam and Virus Filtering

Sharing and Collaboration Services:

  • SharePoint Collaboration Sites
  • Departmental Shared Network Storage (S Drive)
  • 10 GB Individual Network Storage (U Drive)
  • Options to Expand Network Storage as Necessary
  • Microsoft Office and Anti-Virus Software
  • Instant Messaging Software
  • Shared Network Hardware and Printing Queues

Network, Infrastructure, and Security Administration Services:

  • Administration of Servers, Network Equipment, and Enterprise Applications
  • Administration of Hardware Firewalls
  • Administration of Secure Traffic Routing
  • Management and Maintenance of Bandwidth Upgrades and Wireless Services
  • Disaster Recovery Planning, Testing, and Administration

Web Development Services:

  • XHTML/CSS Site Design and Development within a Content Management System
  • Site Compliance with University Design, Branding, and Accessibility Standards
  • Basic Search Engine Optimization including Keywords, Metatags, Link Text, etc.
  • Site Statistics through Google Analytics
  • Web Application programming including business automation, data collection, reporting tools, etc.