News
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Use your emotional intelligence to deal with others in conflict more effectively
Published on June 27, 2013
"Any fool can know, the point is to understand" – Albert Einstein. -
Build better lines of communication with employees through listening and feedback
Published on May 31, 2013
Employers aim to protect the substantial investments they make in employee development, but this can be undone if they do not accept employee feedback. -
How do you deal with conflict?
Published on May 30, 2013
The ability to tell your facts and feelings without judgment, explain the general outcome you’d like, and ask for the other’s view point of the situation can lead to mutual conflict resolution. -
Design charrette creates Lansing to Webberville corridor improvements
Published on May 30, 2013
The Vision Charrette for Michigan/Grand River Avenues, from the Lansing Capitol to Webberville, is an example of a Michigan region using this process to enhance a highway corridor. -
Meeting over-achievers: How to engage others in the conversation
Published on May 28, 2013
Suggestions on how to engage others when well-intentioned dominate conversations during meetings. -
What is conflict?
Published on May 23, 2013
To effectively deal with conflict the actual threats affecting the situation must be identified and systematically addressed by all involved. -
Successfully involving volunteers
Published on March 4, 2013
Volunteers are vital to the success of many organizations. Quality of volunteer experience is more important than quantity of hours volunteered. -
The importance of building trust
Published on March 2, 2013
Increasing levels of trust is critical in government and all relationships. -
Planning for the future of an organization
Published on February 24, 2013
So many options - how do you choose where to focus? -
Listening – the key to meaningful communication
Published on January 10, 2013
The ability to communicate effectively is a respected skill and listening is the key to communication.