Design Assistant -indoor & outdoor

Hiring Organization: Chalet Landscape Division
Employment type: Full-Time
Job Location: North Chicago, IL
Application Deadline: May 1, 2020


Provide the full scope of design services that fall under the Signature group.  Signature is a growing part of the Chalet business which currently centers upon internally designed and branded arrangements and flower plantings. This is an hourly full-time, seasonal position.

The Design Assistant position can include but is not limited to customer service, sales, consultation, design, planter construction, evaluation, maintenance and being part of a full service design team and all that it encompasses.  In that capacity, the Design Assistant will be expected to have a basic knowledge and interest of plant material and appropriate cultural requirements and care.   This position is expected to be familiar with proper planting, basic design skills, good design aesthetic, goals and objectives of the department and work collaboratively to achieve them.  Must be cognizant of, and comply with, all Chalet policies and procedures on a consistent and daily basis.   

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other assignments, projects and duties may be required:

  1. Maintain current clients while taking on potential new clients
  2. Meet with existing and new clients to assess design needs
  3. Help maintain a high design aesthetic
  4. Capable of writing design orders
  5. Maintain clientele records
  6. Process payments, set up and schedule deliveries
  7. Participate in peer review, quality assurance, department and company meetings, training sessions and daily meetings
  8. Adhere to Signature productivity measures and maintain basic company standards
  9. Attend all company meetings and training sessions
  10. Daily maintenance of plant material including watering, deadheading and fertilization, if necessary.
  11. Work on special projects as required
  1. Floral industry experience is preferred
  2. Basic knowledge/interest of plants, care and culture
  3. Capable of lifting 50lbs. on a regular basis
  4. Must be able to stand on your feet most of the scheduled work day including bending, lifting constant physical activity
  5. Good communication skills verbal and written
  6. Comply with company protocol
  7. Must be adaptable to outdoor and/or indoor environments and seasonal work conditions
  8. Demonstrate the ability to work in an ever changing environment
  9. Maintain a positive, optimistic and professional attitude at all times
  10. Proper and professional phone protocol including assessing potential phone orders
  11. Basic computer / word processing skills necessary
  12. Work a varied schedule due to the seasonality of the business and company needs
  13. Be adaptable