Department of Community Sustainability


Center for Local Government Finance & Policy


  • Communicating through Conflict Certificate Course

    In this self-paced online course, you will learn different styles of managing conflict, and reflect upon which styles you tend to use most. You will compare and contrast which conflict management styles are most appropriate for different situations and practice skills to resolve conflict with others, using the PALS model. After completing both modules (approximately 1 hour 40 min), you will earn a certificate.

  • Conflict, Collaboration & Consensus in Natural Resource Issues

    Conflict, Collaboration & Consensus in Natural Resource Issues is a course offered by Michigan State University Extension designed to help natural resource professionals gain confidence and competence in helping groups and communities productively address contentious natural resource issues.

  • COVID and Conflict Special Skill-Building Course

    In this short self-paced free online module, you will learn and practice skills to deescalate and manage conflict related to COVID-19, social distancing, and mask-wearing requirements. Module takes approximately 30 minutes to complete.