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  • Verifying Volunteer Eligibility for Face-to-Face Activities

    Published on May 4, 2021
    When volunteers seek approval to engage in face-to-face activities, MSU Extension staff must verify that the volunteer is eligible to participate. Volunteers will only be eligible if they have completed the following steps.

  • Archiving Volunteer Files in Volunteer Central

    Published on October 28, 2021
    The archive folder in Volunteer Central is useful for storing data that you no longer want to see on a day-to-day basis without permanently deleting it.

  • MSU Extension Volunteer Definitions

    Published on September 1, 2019
    Details about MSU Extension Volunteers, including gold and silver level volunteer definitions and other important terms.

  • Uploading a Volunteer Paper File into Volunteer Central

    Published on June 9, 2020
    This fact sheet will help staff to understand some best practices in uploading paper files, flexibility in this process, and ideas for being able to access uploaded volunteer file components.

  • Volunteer Central: Basic Training Guide

    Published on August 10, 2021
    A 10-page guide introducing the key functions and features of MSU Extension Volunteer Central including the eRecruiter platform (what the public sees) and the eCoordinator platform (what MSU Extension employees see).

  • Steps to Accept an MSU Extension Volunteer

    Published on May 4, 2021
    Volunteers can only be accepted once all of the required screening components have been completed.

  • National Center for Safety Initiatives and Fair Credit Reporting Act

    Published on July 13, 2021
    MSU Extension has contracted with NCSI, National Center for Safety Initiatives, to conduct national background checks on volunteer applicants and current volunteers for their annual compliance requirement.

  • Reference Review Guide for Volunteer Central

    Published on February 5, 2020
    Explaining the reference review interface and the steps MSU Extension staff members should take when reviewing volunteer references.

  • MSU Extension Volunteer Files

    Published on March 9, 2020
    Michigan State University Extension maintains a record of information about all volunteers and volunteer applicants.

  • MSU Extension Volunteer Selection Process (VSP)

    Published on April 13, 2021
    MSU Extension is firmly committed to the safety of those who take part in our programming by providing a thorough screening, selection and training process for MSU Extension volunteers.

  • Completing an Application

    Published on October 28, 2020
    A guide to creating a user account and completing a volunteer application within MSU Extension Volunteer Central.

  • Volunteer Central Super Users

    Published on November 15, 2019
    A list of contacts for Super Users in Volunteer Central by district and program area. Super Users have had advanced training in the Volunteer Central platform.

  • Conducting a National Sex Offender Public Registry Check (NSOPW)

    Published on July 19, 2021
    The Dru Sjodin National Sex Offender Public Website (NSOPW) is a public safety resource that provides access to sex offender data nationwide.

  • Volunteer Interview Report Form

    Published on January 15, 2020
    For MSU Extension staff members can use when conducting interview of potential volunteer applicants.

  • Creating a Letter to Send to Volunteer Applicants

    Published on January 16, 2020
    MSU Extension staff members can use our online form to generate a standard letter to send to volunteer applicants to help them understand the next steps in the process.

  • Volunteer Learning Modules

    Published on October 4, 2021
    Orientation and training are vital components of onboarding new volunteers and ongoing training allows experienced volunteers to gain additional knowledge and skills. MSU Extension has a variety of required and optional learning modules for volunteers.

  • National Center for Safety Initiatives (NCSI) and Social Security Numbers (SSN)

    Published on September 9, 2021
    MSU Extension contracts with NCSI to provide national background checks. NCSI requires social security numbers to complete a background check on potential volunteers at the time of application and current volunteers during annual compliance.

  • MSU Extension Volunteer Reference Form

    Published on January 30, 2020
    A printable volunteer reference form to mail to references who prefer not to answer the online reference survey.

  • Reviewing Criminal History Reports

    Published on January 8, 2020
    Criminal history record checks are a component of the Volunteer Screening Process (VSP) for both Silver and Gold level volunteers. MSU Extension staff who screen volunteers are expected to review criminal history reports in Volunteer Central.

  • Interviewing Potential Volunteers Sample Questions

    Published on January 15, 2020
    Questions MSU Extension staff members can use when conducting in-person interviews with potential MSU Extension volunteers.