Service Desk

The following services are provided by the ANR IT Service Desk Staff for the College of Agriculture and Natural Resources (CANR), AgBioResearch, and MSU Extension.

To contact the ANR IT Staff, please visit the ANR IT Support Contact Page.

 

Account & Access Management

  • ANR User Account Creation
  • Access Permissions for Resources & Shared Content

Technology Consulting

  • Hardware Purchasing Quotes/Assistance
  • Facilitating Computer Repair
  • Software Purchasing Assistance

Computer & Peripheral Support

  • Printers
  • Hardware Support
    • New & Repurposed Computer Set Up
    • Desktop & Laptop Support (Mac & PC)
    • Mobile Device Management
    • Internet Connectivity Support
  • Software/Antivirus Support
    • Installation & troubleshooting
    • Antivirus
    • Two Factor Authentication
  • Classroom, Conference Room, and Lab Assistance (CANR/Department Owned Only)

Collaboration Tools

  • Office 365 (Email, Teams, SharePoint, OneDrive, etc.)
  • Storage Solutions (SharePoint, Teams, OneDrive, FileShare, Elastic Storage)
  • Video Conferencing (Zoom, Teams)

Services

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