Generic Requests for PSM Information Technology Support can be sent to the following email: PSMIT.Support@msu.edu.
Please include information regarding your question or concern.
- For example, a problem with a computer: Service tag number, any specific errors you are getting and/or symptoms.
- For software related problems, please provide the program name, version, if known, errors and any helpful background information.
- Also helpful, if requesting a service be performed for certain individuals, please include the first and last names along with email addresses of the individuals.
- If having a problem with the network or other common use devices like a printer or scanner, include the location of the resource, building / room and the error and any history that may help us resolve the issue.
Providing more information helps in our preparation and in the swift resolution of your request.
For more information about classrooms please refer to the classroom technology page.
For do it yourself help regarding specific software, solutions, policy or procedures please consult our frequently asked questions section.