News
-
Use your emotional intelligence to deal with others in conflict more effectively
Published on June 27, 2013
"Any fool can know, the point is to understand" – Albert Einstein. -
Focus Groups Generate Valuable Information: Part 2
Published on June 26, 2013
The possibilities of what can be assessed in a focus group are great, but the outcome is only as valuable as the successful implementation of its key components. -
Focus Groups Generate Valuable Information: Part 1
Published on June 17, 2013
A closer look at the dynamics of focus group processes. -
The 2012-2017 Michigan Tourism Strategic Plan is ready for implementation.
Published on June 11, 2013
This plan, developed by and for the industry, has laid the foundation for tourism growth and prosperity over the next five years. -
Design charrette creates Lansing to Webberville corridor improvements
Published on May 30, 2013
The Vision Charrette for Michigan/Grand River Avenues, from the Lansing Capitol to Webberville, is an example of a Michigan region using this process to enhance a highway corridor. -
How do you deal with conflict?
Published on May 30, 2013
The ability to tell your facts and feelings without judgment, explain the general outcome you’d like, and ask for the other’s view point of the situation can lead to mutual conflict resolution. -
Meeting over-achievers: How to engage others in the conversation
Published on May 28, 2013
Suggestions on how to engage others when well-intentioned dominate conversations during meetings. -
What is conflict?
Published on May 23, 2013
To effectively deal with conflict the actual threats affecting the situation must be identified and systematically addressed by all involved. -
How to become a better presenter: Part 2
Published on May 4, 2013
Being a better presenter is easier than you think. -
How to become a better presenter: Part 1
Published on May 4, 2013
Send your audience away with a positive impression, not a sense of survival.