Resetting Microsoft Teams using the Self Service App (Mac)

Instructions for resetting the Microsoft Teams app in Mac using the Self Service app.

  1. Right Click on the Microsoft Teams Icon in the Dock.
  2. Select Quit.
  3. Select the MSU Branded Self Service app from the Launch Pad.
  4. Enter Teams in the search bar.
  5. Select Reset under Reset Microsoft Teams.
  6. Open Microsoft Teams.
  7. Log in using your MSU Email and Password.


If you do not see the Self Service app in the Launch Pad, please contact the ANR Service Desk by phone at (517) 355-3776 or by email at for assistance.

Did you find this article useful?