You can contact ANR Technology Services for technical assistance by phone at (517) 355-3776 or by email at

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Google Chrome "Aw Snap" Error

There is a current compatibility issue with Google Chrome and the MSU required anti-virus program, Symantec Endpoint Protection (SEP.) If you are getting an error when trying to launch Chrome, follow the included instructions to resolve the issue.

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  • Preparing for your ANR Account Access

    Published on May 4, 2017

    Instructions on how to begin the process of receiving your ANR Account access.

  • Receiving Your ANR Account Password

    Published on May 4, 2017

    Once you have received your MSU Net ID and been notified by the appropriate individual for your area, you will need to contact the ANRTS Service Desk.

  • Your MSU Account vs. Your ANR Account

    Published on May 4, 2017

    As an MSU and CANR/MSUE employee, you will receive two different accounts. MSU provides you with an account name called a NetID. ANR uses this NetID to create an ANR account for you.

  • MSU Google Drive and Docs

    Published on May 4, 2017

    MSU has secured an agreement with Google to offer MSU Google Apps Education Edition to our faculty, academic faculty retirees, students and staff.

  • MSU Web Hosting and Cascade Server

    Published on May 1, 2017

    MSU IT Web Hosting offers MSU units and MSU-affiliated organizations the ability to put their websites online with an approved domain name of their choice. Cascade Server is an enterprise-level web content management system.

  • Zoom Web Conferencing

    Published on May 1, 2017

    Zoom is a cloud-based platform for video and audio conferencing, mobile collaboration, and simple online meetings.

  • MSU Academic Profile

    Published on May 1, 2017

    Michigan State University’s Academic Profile (AP) is a web-based application for collecting faculty and academic staff accomplishments in a consistent, objective, and transparent manner.

  • MSU File Storage and Sharing

    Published on May 1, 2017

    MSU provides services for you to upload, stream, and transfer files to other users.