KBS Department IT

The following services are provided by the ANR IT Staff dedicated to the W.K. Kellogg Biological Station (KBS). Please note, some services provided here may be specialized for only KBS and not available for other departments/units.

To contact the ANR IT Staff for KBS, please visit the ANR IT Support Contact Page.

 

Account & Access Management

  • Access Permissions for Resources & Shared Content
  • Email List and Group Management
  • Two Factor Authentication

Technology Consulting

  • Hardware Purchasing Quotes/Assistance
  • Facilitating Computer Repair
  • Software Purchasing Assistance
  • Database & Software Development Guidance

Computer & Peripheral Support

  • Printers
  • Hardware Support
    • New & Repurposed Computer Set Up
    • Desktop & Laptop Support (Mac & PC)
    • Mobile Device Management
    • Internet Connectivity Support
    • Server Support
  • Software/Antivirus Support
    • Installation & troubleshooting
    • Antivirus
  • Classroom, Conference Room, and Lab Support
    • Training on Printer, Email, Calendaring, and Video Conferencing
    • Audio/Visual Support & Training in Classrooms, Conference Rooms, Labs
    • Vender Interfacing & Scientific Technology Troubleshooting

Collaboration Tools

  • Office 365 (Email, Teams, SharePoint, OneDrive, etc.)
  • Storage Solutions (SharePoint, Teams, OneDrive, FileShare, Elastic Storage)
  • Video Conferencing (Zoom, Teams)
  • Website (Software Customization)