News

Active listening is a leadership skill

Published on June 17, 2024
Practice active listening to aid in conflict resolution or relationship building.
Qualifications-based selection, not bidding, is best to contract with professional services

Published on August 3, 2023
Many believe governments should bid for jobs over a certain dollar amount. But bids are not always the best selection system. When hiring professional services Qualifications-Based Selection is the better system to use.
Administrative decisions require careful application to ordinance standards: Part 1

Published on March 21, 2023
Base decisions only on explicit standards in the ordinance to avoid a challenge of being unreasonable, arbitrary or capricious.
Administrative decisions require careful application to ordinance standards: Part 2

Published on March 21, 2023
Base decisions only on explicit standards in the ordinance to avoid a challenge of being unreasonable, arbitrary or capricious.
Critical training for Zoning Board of Appeals members

Published on March 17, 2023
Acting properly, a community's Zoning Board of Appeals protects the interests of all parties and upholds due process, but when poorly trained, the board can be a serious legal risk to the community.
The importance of your Zoning Board of Appeals

Published on March 17, 2023
Maintaining a properly organized and functioning Zoning Board of Appeals is critical to ensure the integrity of the board’s decisions and to avoid potentially serious and costly legal issues.
Accessory dwelling units – Coming to a neighborhood near you?

Published on September 9, 2022
With interest in urban living on the rise, more communities are considering amending local regulations to allow accessory dwelling units in traditional neighborhoods.
The inherent value of a charrette: A discussion with Bill Riddick

Published on March 7, 2022
According to author and facilitator Bill Riddick, charrettes offer transformative opportunities for public engagement and policy-change.
Conflict of interest rules apply to all communities, regardless of size

Published on February 24, 2022
Often a small community struggles to avoid a “conflict of interest” situation – particularly hard because of its small size. But there are not any exceptions or special dispensation due to the size of a community.
Gifts that make an impact

Published on December 9, 2021
Consider giving gifts this holiday season that will keep you out of debt and let someone know you care.